"Tsukiste. 10th Anniversary: Aoharu Revival Mini Fair" [Collaboration with Tsukipro FC Premium Course] Apology and Notice Regarding the Failure to Distribute Digital Stamps
To Our Valued Customers
Thank you very much for your continued patronage of Animate.
As part of the “Tsukiste. 10th Anniversary Aoharu Revival Mini Fair,” which has been running since Thursday, April 23, 2026, we have discovered that we were unable to provide the [Tsukiste. 10th Anniversary Aoharu Revival Mini Fair Digital Stamp] to customers who purchased Glatte products at certain stores.
We sincerely apologize for the significant inconvenience this has caused our customers.
The details of the promotion, as well as the products, dates, and stores affected by this distribution error, are as follows.
・Campaign Details
[Campaign Linked to TsukiPro FC・PREMIUM Course]
During the campaign period, for every 1,100 yen (tax included) spent on merchandise related to the 2.5-dimensional dance live show “Tsukiuta.”, and for every CD, DVD, BD, or Glatte product purchased, you will receive a 【Tsukiste. 10th Anniversary Aoharu Revival Mini Fair Digital Stamp】.
[How to Claim]
A special code will be printed on your purchase receipt. After logging into the TsukiPro Fan Club PREMIUM Course, scan the special code to claim your digital stamp.
*The download deadline is [Thursday, June 25, 2026].
*You must log in to the TsukiPro Fan Club PREMIUM membership tier.
・Eligible items for which delivery was incomplete
Purchased items:
All items from the “Tsukiste. 10th Anniversary: Aoharu Revival × Gratte” collection
Purchase Period:
Thursday, April 23, 2026 – Monday, May 11, 2026
Stores where purchases were made:
Akihabara ANNEX, Yokohama Vivre, Nagoya, Osaka Nipponbashi, Okayama, Shibuya, Kichijoji Parco, Sendai, Umeda
For eligible customers listed above, please inform a staff member at the store, and we will provide you with a receipt printed with a special code.
If you are unable to visit a store, please contact the Animate Support Center: https://support.animate-onlineshop.jp/store/.
Additionally, we will continue to provide the special benefits to eligible customers until the download deadline of Thursday, June 25, 2026, even after the promotion period has ended.
We would like to once again express our deepest apologies for the significant inconvenience this has caused our customers.
[Inquiries Regarding This Matter]
▼Animate Support Center
https://support.animate-onlineshop.jp/store/
Animate Co., Ltd.